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Inbound Sales

Inbound reps who work your leads, calls, chats and quotes the moment they land — trained on your product, tone and escalation rules.

Our rate

$1,620/mo

$10.13/hr · $748/fortnight

Local equivalent

$5,400/mo

$33.75/hr · $2,492/fortnight

Typical saving

70%

Before super, payroll tax and on-costs

Local base salary only — commission can add on top.

Roles we place

Inbound Sales RepCustomer Service RepQuoting OfficerCX Team LeadQA Analyst

What changes in month one

  • Speed-to-lead measured in minutes
  • Abandon rate under control at peak
  • CSAT tracked and coached weekly
  • Recorded QA on every rep

Team shapes that work

Overflow

2 reps

Peak and after-hours

Inbound team

4 reps + team lead

Full coverage

Contact centre

8+ reps, QA, WFM, lead

High volume operations

Tools they'll live in

HubSpotZendeskIntercomRingCentralGenesysGorgias

The real numbers

A salary is not a cost. Super is just the start.

Advertise $64,800 and you'll pay well past it. Superannuation, payroll tax, workers comp, leave loading, recruitment and a laptop all land on top.

1 person

Local hire

Australia
Base salary
$5,400
Superannuation (12%)
$648
Payroll tax (4.85%)
$293
Workers comp (1.5%)
$81
Leave loading (2.5%)
$135
Recruitment, amortised
$1,000
Desk, laptop, software
$250

True cost /mo

$7,807

31% of that is on-costs, not salary — superannuation alone adds $648.

Alternate Outsourcing

Offshore team
All-in fee
$1,620
Superannuation — not applicable
Payroll tax — not applicable
Workers comp — included
Leave and backfill — included
Recruitment and vetting — included
Desk, laptop, software — included

True cost /mo

$1,620

You keep $6,187 per mo — about 79% less than hiring locally, with no super, no payroll tax and no leave liability sitting on your books.

Cost my team

Indicative only. Based on a 160-hour month, superannuation guarantee at 12%, payroll tax at 4.85% and workers compensation at 1.5%. Payroll tax thresholds and rates vary by state; recruitment and equipment costs are amortised over a year. Your actual figures are confirmed on a call.