IT & Helpdesk
L1–L3 support, device management, identity and network hygiene — an IT function that runs while your local team sleeps.
Our rate
$1,620/mo
$10.13/hr · $748/fortnight
Local equivalent
$5,400/mo
$33.75/hr · $2,492/fortnight
Typical saving
70%
Before super, payroll tax and on-costs
Roles we place
What changes in month one
- 24/5 or 24/7 ticket coverage
- First-response times measured in minutes
- Onboarding and offboarding done same-day
- Patching, backups and audits actually completed
Team shapes that work
Night shift
1 L2 engineer
After-hours coverage only
Helpdesk pod
2 L1 + 1 L2
50–300 seat businesses
Managed IT
3 support + sysadmin + team lead
Multi-site operations
Tools they'll live in
The real numbers
A salary is not a cost. Super is just the start.
Advertise $64,800 and you'll pay well past it. Superannuation, payroll tax, workers comp, leave loading, recruitment and a laptop all land on top.
Local hire
Australia- Base salary
- $5,400
- Superannuation (12%)
- $648
- Payroll tax (4.85%)
- $293
- Workers comp (1.5%)
- $81
- Leave loading (2.5%)
- $135
- Recruitment, amortised
- $1,000
- Desk, laptop, software
- $250
True cost /mo
$7,807
31% of that is on-costs, not salary — superannuation alone adds $648.
Alternate Outsourcing
Offshore team- All-in fee
- $1,620
True cost /mo
$1,620
You keep $6,187 per mo — about 79% less than hiring locally, with no super, no payroll tax and no leave liability sitting on your books.
Cost my teamIndicative only. Based on a 160-hour month, superannuation guarantee at 12%, payroll tax at 4.85% and workers compensation at 1.5%. Payroll tax thresholds and rates vary by state; recruitment and equipment costs are amortised over a year. Your actual figures are confirmed on a call.